Terms of service

WOLV Terms of Service

1. Introduction

Welcome to WOLV, operated by ShopGoGo B.V.. By accessing or purchasing from our website LiveLikeWOLV.com, you agree to these Terms of Service. If you do not agree, please do not use our site.

2. Company Information

Business Name: ShopGoGo B.V.

Address: Tongerveldweg 7, 5993NH, Maasbree, The Netherlands

Email: main@livelikewolv.com

Chamber of Commerce (KvK) Number: 94585067

VAT Number: NL866827596B01

3. Use of Website & Account Registration

You must be at least 18 years old to purchase from our store.
You agree to provide accurate and complete information when creating an account.
We reserve the right to refuse service or cancel orders at our discretion.

4. Orders & Payments

All prices on our website include VAT where applicable.
Payments are processed securely through our selected payment providers.
Orders are only confirmed after full payment is received.
If an item is out of stock after purchase, we will contact you to offer a refund or alternative.

5. Shipping & Delivery

We ship to the Netherlands, EU, and selected international locations.
Estimated delivery times are provided at checkout but are not guaranteed.
Customers are responsible for providing an accurate shipping address.
If a package is lost due to an incorrect address, we are not responsible for replacing it.

6. Returns & Refunds

You can return products within 30 days of delivery if they are unused and in original packaging.
Refunds are processed within 10-14 business days after we receive the returned item.
Read our full Return & Refund Policy for details.

7. Product Warranty

Certain products come with a manufacturer's warranty.
If you receive a defective item, contact us at main@livelikewolv.com for assistance.

8. Intellectual Property Rights

All logos, trademarks, images, and content on our site belong to WOLV. You may not copy, modify, or distribute any content without written permission.

9. Limitation of Liability

WOLV is not responsible for injuries, accidents, or damages resulting from improper product use.
We are not liable for delays, errors, or unforeseen circumstances beyond our control.